Hiten Shah writes a very compelling story about entrepreneurial empathy. In it he uses the examples of being at a dinner with other people and having one piece of bread in the communal bread basket—who takes the last piece of bread on the table?. Something he said struck me as odd for such a magnificent thinker: “Does some self-important ass boldly grab it and devour every last morsel without a care in the world?” Bad language aside, this is a bad attitude and faulty emotionally wrecked logic. If everyone thinks only of the other guy the bread will go to waste because no one will take it and that is well…a waste literally and figuratively. There are empathetic ways of dealing with this and still get the bread for yourself.
I learned a lesson from a Logic teacher once that I have never forgotten. In logic you can break the left horn, the right horn, or go between the middle of the horns. Most people get so focused on the problems that they forget that they don’t have to break a horn at all because there may be a perfectly good passage through the middle of the horns. Some people may get overly empathetic as well and needlessly sacrifice and lose focus of the end goal. Being giving and understanding of others is a good thing, losing out because you are not willing to be giving and understanding for your own cause and needs is wrong.
In the case of the last piece of bread in most restaurants there is usually a free refill policy so the best thing to do is call the waitress and ask for more before taking the bread. In a home situation things might be different but if the host is empathetic they will announce there is more! Even in the situation where there is not more bread then you get into game theory and that becomes more complex, but there are relatively empathetic solutions as available as well. The point is as he said is that the last piece of bread mirrors life and consequently these examples do as well. You can be empathetic and still find a way to get the last bread in the basket for yourself without affecting your image or your conscience.
In life there are black and white situations but most situations have grey in them, in all situations consider the grey not just the black or white and you will win more frequently. Being able to see the grey situation where you can safely grab the bread because you found a good way between the horns without being negatively affected is very valuable. Self-sacrificing for the good of others is noble but seldom necessary and often wasteful because most times you can find a solution that can limit your sacrifice and make others winners too. To paraphrase a famous quote: Be Emphatic but carry a Big Dose of self-assurance by seeing ALL options not just the self-sacrificing one!
Takeaway
| Balance your empathy with your own needs, don’t be overly empathetic and needlessly sacrifice and lose focus of meeting your needs. |
| Being giving and understanding of others is a good thing, losing out because you are not willing to be giving and understanding for your own cause and needs is wrong. |
| You can be empathetic and still find a way to get the last bread in the basket for yourself without affecting your image or your conscience. |
| In life there are black and white situations but most situations have grey in them, in all situations consider the grey not just the black or white and you will win more frequently! |
| To paraphrase a famous quote: Be Emphatic but carry a Big Dose of self-assurance by seeing ALL options not just the self-sacrificing one! |
| Self-sacrificing for the good of others is noble but seldom necessary and often wasteful, see the whole picture and think outside the box to make everyone win something. |
| Be empathetic to your own needs first, then with that strength you will have more empathy to give others! |






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